Subscription Problems?
While we are always happy to help, you might be able to find the answer you need. Cara Louise has tried to add as many in-depth help articles as she could to handle all of the most frequently asked questions. Give it a try below.
Not finding the newest issue in your Issue Library yet?
If you aren’t finding the newest addition to your Issue Library yet, your device may still be reading the older version stored in your cache memory. After you log in, please use the purple “Refresh Issues” button near the top right corner of the page. This needs to be done with EACH new release, as it is a function of your device’s cache and not our site! **
Contact us using the form below.
If you still need to contact us, you can submit a help request using the form below. Please include your complete name and email address, and any alternate email addresses your subscription might be registered to.
Pattern Problems?
Ask us anything at any time involving a design inside our magazine. Simply email your message directly to our support team or use the form below. In some cases, we may have to reach out to the designer we worked with for the answer. Response times will vary, but we WILL get you an answer as fast as we can!